WWLHIN Using Ocean for eReferrals

eReferrals in WWLHINFor the past few months, we’ve kept some very exciting news under wraps. Today, we are thrilled to announce that the Ocean eReferral Platform has been chosen as the technology behind an innovative project that will bring eReferrals to the Waterloo-Wellington region and beyond.

Working closely with with the Systems Coordinated Access (SCA) Program and the eHealth Centre of Excellence, in partnership with the WWCCAC and the WWLHIN, we will be implementing Ocean eReferrals over the next year across three high priority pathways. The SCA program will help to eliminate inefficiencies in the current, paper-based referral system. In addition, by keeping patients informed with alerts about the status of their referral, the eReferral platform can significantly improve the overall patient experience.

Using the secure Ocean eReferral Platform, healthcare providers will be able to submit eReferrals directly from their electronic medical record (EMR). By integrating with the EMR, clinicians can create, send, and track the progress of referrals, right from the patient’s medical record. Standardized eReferral forms will be also be housed in the Ocean platform – resulting in improvements in the completeness and appropriateness of referrals made to specialists, programs and services.

We have partnered with two other innovative, Ontario-based organizations with healthcare experience and expertise to help ensure the success of this ground-breaking healthcare project. Think Research is a leader in patient order sets and clinical decision support tools, with expertise in large, system-wide deployments in Canada. The Centre for Effective Practice (CEP) is a not-for-profit organization that is committed to closing the gap between evidence and practice for health care providers. Their team brings a wealth of expertise in change management and training to help ensure a successful deployment.

The SCA program will initially focus on three high priority referral pathways: improving access to Diabetes programs, Orthopedic Specialists, and Chronic Disease Prevention and Management resources. From there, the SCA program intends to expand the eReferral platform to other programs and services across the WWLHIN and then to other partnering LHINs.

You can read the full announcement here.