Patient Tablets in the Waiting Room
Using Patient Tablets in the waiting room has been shown to take pressure off administrative staff, improve the accuracy of EMR data entry, save time and improve patient satisfaction. The tablets allow patients to update key information in the EMR using a simple, touchscreen interface.
With the Check-in Kiosk, you can allow patients to check-in with a swipe of their health card, and automatically update their status in the EMR as “arrived”. The tablet also provides an easy way to greet patients, share clinic news and announcements, and allow them to review and update demographic information. Patient Tablets in the waiting room can help to keep your patients informed and your records up-to-date, without staff intervention.
Getting patients to understand and agree to clinic policies around missed appointments and block fees can be an uncomfortable and challenging task. The tablet provides an ideal way to share these policies with patients, while tracking consent in a clear and consistent way. Clinics report increased adherence to policies when patients have been presented with them on the tablet. The tablet also provides a hands-off, automated approach to collecting email consent (and email addresses) from your patients. The Ocean Library includes multiple email consent forms, including a long-form version developed by a leading teaching hospital.
Patient Tablets provide a hands-off, automated approach to collecting email consent (and email addresses) from your patients. The Ocean Library includes multiple email consent forms, including a long-form version developed by a leading teaching hospital.
Ocean makes it easy to collect anonymous patient feedback surveys for quality improvement on a tablet. By collecting feedback at the point of care, clinics can increase response rates and collect a more representative sample of patient feedback when compared to opt-in surveys from home.
Patient Tablets in the Exam Room
Patient Tablets can be used to display thousands of patient-facing forms and questionnaires, including hundreds of standardized and clinically validated questionnaires with real-time scoring and clinical decision support built in. Here are just some of the things your clinic can do with Patient Tablets in the exam room:
With thousands of forms, Ocean offers the largest library of clinically validated patient questionnaires available. From the PHQ-9 for mental health to the Brief Pain Inventory (BPI), Ocean allows you to administer a wide range of clinical forms, automatically calculate scores and add a concise clinical note to the patient chart in real-time.
All Ocean forms can be customized, edited, or built from scratch in the easy-to-use eForm builder.
Using rule-based technology, physicians can automate the process of collecting information such as smoking status; this information can then be used to identify patient’s needs and initiate follow-up screening as appropriate.
Ocean can also automatically present patients with the prescriptions listed in the Cumulative Patient Profile (CPP) to review and confirm current dosages and update with changes. Any discrepancies are then listed as a clinical note in the patient record, alerting the physician to review the changes and update the CPP accordingly.
Patient Tablets can be used to securely administer anonymous patient surveys for clinical research and quality improvement projects. With Ocean’s unique Pseudonymisation technology, you can even conduct longitudinal studies without storing information that could identify the patient.
From videos to customized patient reports, Patient Tablets can be used to display educational materials on topics like smoking cessation, child nutrition, cancer screening and more.
The value of Ocean is multifold. Particularly with new patients, I find the tablet is a very easy and comfortable format for them to answer questions about their symptoms in a private setting, while I’m seeing another patient. The result is an honest, comprehensive history. Since Ocean generates a clinical note, I can read it before seeing the patient, instead of typing their answers in the EMR during the visit. Not only does Ocean help manage my time efficiently – it also improves the patient experience and reduces wasted time in the waiting room.
How it Works
When a patient checks in, they are handed a tablet to review and update their contact information. Tablets can also be automatically set up to collect email consent or policy consent forms, complete a medication reconciliation based on the current patient record, share clinic announcements and more. Information entered on the tablet is automatically updated in the EMR.
Completing Clinical Forms
Any clinical form or patient screening questionnaire can be completed on the tablet. Forms can be added by staff from the Ocean Portal or directly from the patient record. Ocean can also automatically display forms based on demographic details, previous visit details, responses to a reason for visit form, or even CPP fields such as smoking status.
Reviewing Patient Responses
Patient responses to Ocean forms are securely encrypted and sent to the Ocean Platform where scores are calculated, clinical notes are generated, and the EMR patient record is updated in real time. Clinicians can review these results before even seeing the patient. Clinical studies and patient feedback surveys are securely stored in the Ocean Portal.