Using the Ocean Healthmap

Learn how to search for healthcare providers and complete an eReferral or eConsult, all in one place

How to Send eRequests

Launching the Healthmap
Searching the Healthmap
Filtering Results & Selecting a Specialist
Starting Your Referral
Adding Attachments
Save for Later
Completing the Referral
Launching the Healthmap

From the Patients View, you can see a list of all your patients. This is pulled from your EMR through Ocean’s integration.

Start by finding the patient you want to refer. Click on their name, and select Find Health Service.

Bonus: If you are using an integrated EMR, you can launch the Healthmap directly from the patient chart.

Searching the Healthmap

From the Healthmap, you can search for the specialist or service you’re looking for using the Search tool found in the left menu.

With advanced search, you can add search criteria including subspecialty, language, wait times and more.

Filtering Results & Selecting a Specialist

You can then filter your results by wait time or location.

Listings with a green arrow are actively accepting eRequests.

Click on a specialist to view their listing.

Starting Your Referral

Click on Send eReferral to start your referral. The form will be pre-populated with your patient’s details from their chart.

If the CPP is requested, click the checkbox to view details and edit as needed.

Adding Attachments

If you need to include any attachments with your eReferral, click Add Attachment.

Bonus: If you’re using an integrated EMR, you can attach documents right from the patient’s chart.

Save for Later

You can save the referral to complete at a later time by selecting Save for Later.

You can access all of your eRequests from the eReferral & eConsult view in the Ocean Portal at any time.

Saved eRequests will be found in the Incomplete folder.

Completing the Referral

Once the form is filled, review the Referrer’s Information section.

You can also send a copy of the referral to another health care provider.

After clicking Send eReferral, you’ll be prompted to confirm patient consent for communication.

To view this eReferral, return to the Ocean Portal and click Menu > eReferrals & eConsults.

How to Manage eRequests

Accessing the eReferrals & eConsult View
Reviewing Your Folders
Finding Incomplete eRequests
Searching for eRequests
View eRequest Details
Using the Messaging Pane
Converting Your eRequest
Completing an eConsult
Accessing the eReferrals & eConsult View

You can view, track, and manage all your eReferrals from the eReferrals & eConsults View.

Reviewing Your Folders

Your eRequests will automatically move through the folders based on its current status.

Finding Incomplete eRequests

If you have any eRequests that you saved for later, you can find them in the Incomplete folder.

Clicking on an incomplete eRequest will take you back into the Healthmap to resume your progress.

Searching for eRequests

To find a specific eRequest, type into the search bar. You can search by patient surname, or the names of the related healthcare providers.

View eRequest Details

To view your eRequest, click on the patient’s name.

From here, you can add attachments, message the provider, or convert between eReferral and eConsult.

Using the Messaging Pane

Using the messaging pane, you can send a message to the receiving provider and include any attachments.

After writing your message, click Send.

Converting Your eRequest

By default, all eRequests start as eReferrals. To convert, click on the Change to… button.

The receiving provider now has the option to respond as an eConsult. You can also change it back to an eReferral.

Completing an eConsult

Once you’ve received a response from the specialist, it will appear in the eConsult in Progress folder. You can update the status of the eConsult to Completed.

Watch the Video

This video provides a basic overview of the Ocean Healthmap and its various components.

What it covers:

  • What is the Ocean Healthmap?
  • What is a Directory Listing?
  • What is a Referral Form?
  • How to view directory listings
  • How to initiate and send eRequests

4-minute video