Ocean Tablets in the Waiting Room
Using Ocean Tablets in the waiting room has been shown to take pressure off administrative staff, improve the accuracy of EMR data entry, save time and improve patient satisfaction. The tablets allow patients to update key information in the EMR using a simple, touchscreen interface.
Check-in using a health card
With the Ocean Kiosk mode, you can allow patients to check-in at a Tablet Station using their health card number, without staff intervening. Demographic updates, default patient forms and announcements, and even patient-specific forms can be displayed automatically for completion in the waiting room.
Read and review clinic announcements
Greet patients and share clinic news and announcements on the tablet, helping to keep your patients informed while they wait.
Provide email consent
The Ocean Tablet provides a hands-off, automated approach to collecting email consent (and email addresses) from your patients. The Ocean Library includes multiple email consent forms, including a long-form version developed by a leading teaching hospital.
Agree to clinic policies
Getting patients to understand and agree to clinic policies around missed appointments and block fees can be an uncomfortable and challenging task. The tablet provides an ideal way to share these policies with patients, while tracking consent in a clear and consistent way. Clinics report increased adherence to policies when patients have been presented with them on the tablet.
Update contact information
Ocean Tablets provide a quick and easy way for patients to review and update contact details, helping to keep your patient records clean and up-to-date.
Complete new patient registration forms
With Ocean, new patient registration forms can be completed on the tablet and automatically populate the patient record. This saves time for staff while helping reduce transcribing errors and eliminating the need to clarify patient handwriting.
Complete patient feedback surveys
Ocean makes it easy to collect anonymous patient feedback surveys for quality improvement on a tablet. By collecting feedback at the point of care, clinics can increase response rates and collect a more representative sample of patient feedback when compared to opt-in surveys from home.
Ocean Tablets in the Exam Room
Ocean Tablets can be used to display thousands of patient-facing forms and questionnaires, including hundreds of standardized and clinically validated questionnaires with real-time scoring and clinical decision support built in. Here are just some of the things your clinic can do with Ocean Tablets in the exam room:
Collect a focused history
The Ocean Library includes numerous customizable patient history and agenda-setting forms. These forms automatically generate a concise clinical note in the patient record that can be reviewed before seeing the patient.
Automate population screening
Using rule-based technology, physicians can automate the process of collecting information such as smoking status; this information can then be used to identify patient’s needs and initiate follow-up screening as appropriate. This includes promoting smoking cessation programs, inquiring about the patient’s desire to quit smoking, completing the Canadian Lung Health Test screening tool and the MRC dyspnea scale.
Conduct clinical studies
Ocean Tablets can be used to securely administer anonymous patient surveys for clinical research and quality improvement projects. With Ocean’s unique Pseudonymisation technology, you can even conduct longitudinal studies without storing information that could identify the patient.
Administer patient health questionnaires
With hundreds of forms, Ocean offers the largest library of clinically validated patient questionnaires available. Among the more popular forms are the PHQ-9 for mental health, the Nipissing (ndds®) well-baby screens and the Brief Pain Inventory (BPI) tools. The Ocean Platform automatically calculates scores before adding the results to the patient chart in real-time.
Complete medication reconcilliation
Ocean can automatically present patients with the prescriptions listed in the Cumulative Patient Profile (CPP) to review and confirm current dosages and update with changes. Any discrepancies are listed as a clinical note in the patient record, alerting the physician to review the changes and update the CPP accordingly.
Display patient education videos & literature
From videos to customized patient reports, Ocean Tablets can be used to display educational materials on topics like smoking cessation, child nutrition, cancer screening and more.
Enable shared decision-making
Using surveys that incorporate an educational component such as a statin decision aid tool, patient preferences can be more easily incorporated in the medical decision-making process.
The value of Ocean is multifold. Particularly with new patients, I find the tablet is a very easy and comfortable format for them to answer questions about their symptoms in a private setting, while I’m seeing another patient. The result is an honest, comprehensive history. Since Ocean generates a clinical note, I can read it before seeing the patient, instead of typing their answers in the EMR during the visit. Not only does Ocean help manage my time efficiently – it also improves the patient experience and reduces wasted time in the waiting room.
How it Works
When a patient checks in, they are handed a tablet to review and update their contact information. Tablets can also be automatically set up to collect email consent or policy consent forms, complete a medication reconciliation based on the current patient record, share clinic announcements and more. Information entered on the tablet is automatically updated in the EMR.
Completing Clinical Forms
Any clinical form or patient screening questionnaire can be completed on the tablet. Forms can be added by staff from the Ocean Portal or directly from the patient record. Ocean can also automatically display forms based on demographic details, previous visit details, responses to a reason for visit form, or even CPP fields such as smoking status.
Reviewing Patient Responses
Patient responses to Ocean forms are securely encrypted and sent to the Ocean Platform where scores are calculated, clinical notes are generated, and the EMR patient record is updated in real time. Clinicians can review these results before even seeing the patient. Clinical studies and patient feedback surveys are securely stored in the Ocean Portal.