Allowing patients to share personal data electronically opens up a range of possibilities to improve care, find efficiencies in our healthcare processes and improve research. Unfortunately, it can also put patient data at risk.
Security is a key priority for us at CognisantMD. From the start, we built Ocean to comply with PHIPA and other world-class privacy and security protocols. Thanks to our universal encryption, we can guarantee protection against theft, unauthorized use, disclosure, modification, and disposal of patient data.
Today, we’re pleased to share that we’ve taken our commitment to security even further by moving all our servers to Canada, ensuring that all data on the Ocean platform remains securely stored within our border.
All of our clinical information is stored in our primary storage facility located in Toronto, with additional copies of the data kept in a warm failover disaster recovery facility in Vancouver. Our data centers are SSAE 16 certified: this means they are locked, guarded, and monitored through closed-circuit television systems, with onsite security teams, military-grade pass card access, and biometric finger scan units providing additional security. Read more here: http://ssae16.com/SSAE16_overview.html.
As additional reassurance, we recently passed a detailed security audit and privacy impact analysis conducted by the privacy officer at a leading Canadian hospital. Their review found that CognisantMD’s end-to-end encryption, cloud-based technology, and privacy policies were sufficiently secure to host a large-scale project involving large amounts of confidential patient data.