What Is the PES Package and How Do We Get Started?
The Health Quality Ontario Patient Experience Survey Package (HQO-PES) is a free offer from CognisantMD. By registering for the HQO-PES, primary clinics can access the Ocean Studies platform to manage patient experience surveys online, at no cost. Data is securely collected, stored, and accessed on the PHIPA-compliant Ocean Platform.
The HQO-PES package is freely available to any primary care practice, FHT, and FHO in Ontario. Since surveys are managed and accessed in the web-based Ocean portal, it can be used with any EMR.
The free HQO-PES package includes the following:
- A unique online link where patients can securely complete and submit an anonymous patient experience survey
- Unlimited survey responses using the dedicated link
- Option to collect survey data from multiple sites
- Access to the Ocean Portal with one-click downloading of survey results at any time
- Option to collect surveys using an Ocean Tablet (*requires an Ocean Tablet subscription)
- Option to invite patients to complete the survey online from home via secure, emailed links and reminders (*requires a Patient Messages & Reminders subscription)
- Fully encrypted, PHIPA-compliant data collection and storage in Canada
- Multi-language support