A growing number of clinics are adopting technology to automate the process of reminding patients about their appointments. When done correctly, appointment reminders can reduce the risk of no-shows, help patients arrive more prepared, and increase operational efficiency within the clinic. They can also reduce costs associated with paper-based, mailed reminders.
However, a 2016 study on appointment reminders found many healthcare providers were using them sub-optimally and highlighted several areas of improvement. We’ve addressed some of these areas and included tips and best practices below so your clinic can take full advantage of automated patient reminders on Ocean.