Tips & Tools

Ocean Tips: Best Practices for Effective Messages & Reminders

A well-written message sent to a patient can greatly reduce the likelihood of them needing to phone in and ask about appointment details, lab results, or other information relevant to their health care visits. On the other hand, a poorly-crafted…

Ocean Tips: The Basics of Rule Building

Ocean’s Rule functionality automates your form delivery – a particularly helpful feature if you’re a high-volume clinic rotating through different Ocean forms or simply want Ocean to do the work for you. Clinics can use rules with Check-In Kiosks, Patient…

Ocean Tips: Creating Effective Appointment Reminders

A growing number of clinics are adopting technology to automate the process of reminding patients about their appointments. When done correctly, appointment reminders can reduce the risk of no-shows, help patients arrive more prepared, and increase operational efficiency within the…
FHT Focus Patient Emails

FHT Focus: Meeting the Ministry’s Email Requirements with Ocean

The Ontario Ministry of Health and Long Term Care recently announced family health teams (FHTs) “must make reasonable efforts within the Budget included in Schedule ‘B’ to ensure that the option of email communication is available to patients.” To complicate…

Questions of the Month: Ocean Online Messages

With our weekly software updates, there are always new features being added to Ocean. This can make it hard to keep up with the latest and greatest. This month, we clear up a few questions about the different ways you…
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