Blog

Using Ocean for COVID-19 Coronavirus Screening

This blog post is no longer being updated. Please refer to our COVID-19 Screening Tools page for an up-to-date list of tools and resources. View all Ocean COVID-19 Screening ToolsIn light of the recent coronavirus outbreak, many healthcare clinics have…

Meeting CPSO’s Referral Policy Changes with Ocean

System Coordinated Access eReferrals Program is Helping Ontario Physicians and Surgeons Adjust to the CPSO Policy Updates for Transitions in Care EMR-integrated platform automates patient and provider notifications for healthcare referrals, saving time for clinic staff while engaging patients Toronto,…

Ocean Tips: The Basics of Rule Building

Ocean’s Rule functionality automates your form delivery – a particularly helpful feature if you’re a high-volume clinic rotating through different Ocean forms or simply want Ocean to do the work for you. Clinics can use rules with Check-In Kiosks, Patient…

CognisantMD Adds Lawyer Nick Businger to Board

CognisantMD, a leader in EMR-integrated digital healthcare tools in Canada, is pleased to announce the appointment of Nick Businger to its Board of Directors. Nick Businger is a Toronto-based lawyer and principal of Businger Law.  Prior to starting his own…

What’s New with Check-In Kiosks

Our check-in kiosks are a vital component for clinics looking to streamline check-in and alleviate waiting room congestion. We’re excited to share some new updates that’ll help clinics operate more smoothly and use their check-in kiosks more efficiently. Walk-In Functionality…

Sending and Receiving eReferrals in Accuro Just Got Better

Our team has been hard at work making our Accuro integration even better, and we’re thrilled to share the results. Working closely with the QHR development team and the System Coordinated Access Program, we have added new features to improve…
Med Access logo

Introducing Ocean for Med Access

We’re thrilled to announce the launch of our Ocean integration with TELUS Med Access. With this release, Med Access clinics can now connect to Canada’s leading patient engagement platform, providing them with tools to improve patient experience, increase operational efficiency…

Ocean Tips: Creating Effective Appointment Reminders

A growing number of clinics are adopting technology to automate the process of reminding patients about their appointments. When done correctly, appointment reminders can reduce the risk of no-shows, help patients arrive more prepared, and increase operational efficiency within the…
Accuro Patient Forms Powered By Ocean

New & Improved! Ocean Now Powers Accuro Patient Forms

We are thrilled to announce that Ocean is now officially the technology platform powering Accuro Patient Forms. This represents an exciting new phase in our partnership with the QHR team and Accuro EMR, with tighter integration, more features, and some…
FHT Focus Patient Emails

FHT Focus: Meeting the Ministry’s Email Requirements with Ocean

The Ontario Ministry of Health and Long Term Care recently announced family health teams (FHTs) “must make reasonable efforts within the Budget included in Schedule ‘B’ to ensure that the option of email communication is available to patients.” To complicate…
120,000 eRequests & eReferrals on Ocean

Ocean eReferrals On a Roll: Over 120,000 and Counting

Three years ago, we began our journey to help replace outdated, fax-and-paper-based healthcare referrals with a secure, electronic alternative. We were confident that Ocean eRequests and eReferrals could help to significantly improve patient care by streamlining clinician referrals and patient…

Meet the New Members of the Ocean Team!

A lot has been happening at CognisantMD over the last little while…new products, features, programs, even faces! That’s right, it’s been a year since we did our last company update, so we figured it was time to introduce the latest…

New Year, New Space, New Job Openings… Come Join Our Team!

The new year has brought lots of change here at CognisantMD. The business is growing rapidly, with more and more clinics relying on our technology to do everything from checking in at a kiosk to sending patients appointment reminders and…

Joule partners with CognisantMD

Ottawa, Ontario, September 11, 2017 – Joule, the Canadian Medical Association’s (CMA) newest company, is partnering with CognisantMD to bring the Ocean Platform for patient engagement and eReferrals to Canadian physicians. Ocean is a secure, cloud-based platform that connects patients,…
Ocean eReferral Network

Ontario Ministry Announces Ocean eReferral Expansion

Virtually everyone knows someone with a story of a faxed referral being lost, a specialist appointment being missed because they weren’t contacted, or someone who’s been left in the dark while waiting far too long for a healthcare referral. We’ve…

Questions of the Month: Ocean Online Messages

With our weekly software updates, there are always new features being added to Ocean. This can make it hard to keep up with the latest and greatest. This month, we clear up a few questions about the different ways you…

We’re Growing! Meet the New Ocean Team

If you’re an Ocean client, you likely know that we take a very personal, hands-on approach to customer service and we pride ourselves on knowing our customers. Over the past couple of months, our tight-knit team has added a few…

Recorded Webinar: Getting to Know Ocean & PSS

Are you a PS Suite user that’s new to Ocean (or thinking about adding it to your practice)? Have you been using Ocean for a while, but want to know how to get more from the Platform? Do you have…

2016: The Ocean Year in Review

A Look Back at New Features, Updates, and Other Changes (And a Tip for How to Stay in the Loop for More Changes Coming in 2017) As we approach the end of the year, we have so much to be thankful for…

New! Guide to Building eForms

With over 4,000 forms, the Ocean Library is a very large – and constantly growing – clinical resource. Every day Ocean clients add to this resource with new and interesting forms. In order to make it easier to get started building your own eForms, CognisantMD…

Webinar: Getting to Know Ocean & PSS

An Introduction to Ocean & PSS – The Basics & Beyond Are you a PS Suite user that’s new to Ocean (or thinking about adding it to your practice)? Have you been using Ocean for a while, but want to know how…

Featured Support Questions: November 2016

We answer hundreds of support questions each month from Ocean users about everything from creating forms to choosing a tablet. We chose a few recent customer questions that we think may be helpful to other users. Have a question you…

CognisantMD Awarded CMA Innovation Grant

We are thrilled and honoured to share that Dr. Doug Kavanagh was recently selected to receive a Joule™ Innovation grant from the Canadian Medical Association (CMA). The grant program, which was launched this year, was created to help support CMA members developing…

WWLHIN Using Ocean for eReferrals

For the past few months, we’ve kept some very exciting news under wraps. Today, we are thrilled to announce that the Ocean eReferral Platform has been chosen as the technology behind an innovative project that will bring eReferrals to the Waterloo-Wellington region and…

New Ocean Forms – September 2016

Recent Additions to the Ocean Library Are you wondering what’s new in Ocean? Our library of tools is continually growing, and now includes over 400 globally available (core) forms, plus an additional 1500+ forms in our shared library. To keep…

Featured Support Questions: September 2016

We answer hundreds of support questions each month from Ocean users about everything from creating forms to choosing a tablet. We chose a few recent customer questions that we think may be helpful to other users. Have a question you…

New & Updated Adolescent Health Assessments

It’s hard to believe that summer vacation is almost over. As your practice starts to ramp up with back-to-school visits, we thought it might be a good time to highlight the wide range of adolescent-focused tools available in Ocean. Caring…
Secure Messaging

A New, EMR-Centric Approach to Secure Messages

With Ocean, you can now send secure messages to your patients, add attachments, track when a patient has read your message, and allow them to respond – all without risking the safety and privacy of PHI. If you are an Ocean user,…

Welcoming Dr. Heather Thomson, Director of Customer Success

We are so thrilled to welcome the newest member of the Ocean team, Dr. Heather Thomson. As the Director of Customer Success here at CognisantMD, Heather has jumped in and is already developing and sharing best practices with our community of…

Mental Health Practice Support Program Launches on Ocean

Dr. Adam Stewart is a family physician with a passion for developing and implementing tools to improve EMR use. Over the past few months, he has worked closely with our team here at CognisantMD to develop an algorithm on the Ocean Platform to aid…

Welcoming our Accuro Users

We recently participated in the Accuro User Days hosted by QHR in both Manitoba and Toronto, and met with a number of Accuro users for the first time. With our initial integration complete, we’ve been thrilled to welcome many of them into the Ocean community…

New Ocean Forms – June 2016

Recent Additions to the Ocean Library Are you wondering what’s new in Ocean? Our library of tools is continually growing, and now includes over 400 globally available (core) forms, plus an additional 1500+ forms in our shared library. To keep…

NEW! Family Medicine Picklist

We are frequently asked by customers for ways to more easily scan the library for useful forms. With over 400 forms in the core library and another 1500+ in the expanded library, we understand that filtering through the options (even with keywords)…

TELUS Partnership: Making it Official!

The last few weeks have been busier than ever around the CognisantMD offices, with new customers, new partners, numerous events, and more. While there has been a lot of reason for excitement, one of the biggest things to happen around…

What Android Tablet Should I Buy for My Practice?

Note This article is no longer being updated. For up to date tablet recommendations please refer to the article “What tablet should I buy? on our support site. This article was last updated in November 2017 to include a tablet…

Generate Customized NutriSTEP Patient Handouts on Ocean

This customized patient handout is generated based on the parent responses to the NutriSTEP nutrition screening tool in Ocean. It includes concise key messages and can be easily printed for the parent to take home. (Click to enlarge) Are you…

The Top 10 Forms on Ocean for Clinical Use

“What do other clinics, physicians and researchers use Ocean for most often?” In our last post, we shared the top 10 forms on Ocean for administrative purposes, by usage. This week, we’re doing the same for clinical forms. If you’re…

The Top 10 Forms on Ocean for Administration

“What do other clinics, physicians and researchers use Ocean for most often?” This may be the single, most-asked question that we get from clients and prospects. In an attempt to clearly answer this question, we decided to take a look…

Making Email Consent Easy at the Point of Care

We recently brought together a leading hospital, a major university health services clinic and a family health team to develop an automated process to collect patient consent at the point of care using the Ocean tablet. It includes a detailed consent form based on…

FHT Wins LEADing Award with Ocean

We were thrilled to share that the Couchiching Family Health Team will be named a 2016 LEADing Practice by Canada Health Infoway as a result of their innovative use of the Ocean Platform. This national award recognizes teams for using digital health to strengthen clinical practice and improve…

Independent Research Study on Patient Tablets

Are you a clinician using Ocean with your patients? Would you like to share your thoughts on the effectiveness of tablet-based patient self-interviewing? We are pleased to invite Ocean users to participate in an independent research study conducted by Sunnybrook Family Medicine Residents.…

NEWS: Ontario’s First EMR-Integrated Patient eReferral Solution Launches

Ontario’s First EMR-Integrated Patient eReferral Solution, Ocean by CognisantMD Launches at Cambridge Memorial Hospital Click to read the article in the Cambridge Times eReferrals help improve patient access to diagnostic imaging in Waterloo region, replacing outdated faxes, saving time and improving…

NEWS: We’ve Partnered with the Centre for Effective Practice

New Partnership Puts Evidence-Based Tools in the Hands of Primary Care Providers and their Patients The Centre for Effective Practice and CognisantMD join forces to deliver EMR-integrated patient-facing forms at the point of care Toronto, ON – November 12, 2015…

3 Easy Ways to Improve Flu Shot Rates with Ocean

With the fall fast approaching, it’s time for us to start planning ahead for flu season. As family doctors, we are tasked with maximizing influenza immunization rates for our patient population each year. Since it is such a simple, safe,…
automating vaccine invitations

Automating Vaccine Invitations & Informed Consent

I recently wrote a post describing how I am using patient questionnaires that incorporate decision aid tools to help support patient-based care and joint-decision making. Specifically, I shared a Statin Decision Aid tool that introduces patients to the concept of…

Patient-Centred Care: Using Tablet-Based Decision-Aid Tools

A screenshot of the visual statin decision aid tool that patients can review before discussing the treatment with their physician. A colleague recently forwarded me this really interesting NEJM article, which reflects a growing trend toward incorporating patient preference in our clinical guidelines. It…

Ocean Kick off at the Hamilton FHT

We were honoured to participate in the Ocean Tablet pilot kickoff with the Hamilton Family Health Team a couple weeks ago; it was a great event, hosted and organized by the FHT (Gilles and team) along with Healthcare Together. There was a…

NEWS: Open API Now Available

CognisantMD Launches Open API for EMR Vendors to Integrate with the Ocean Platform, Seeks International Distribution Partners EMR vendors can now easily add support for secure waiting room tablets including hundreds of clinically-validated forms and patient surveys from the Ocean Library September…

Reducing Outside Use Penalties

If you’re a family physician in a rostered system like me, you are surely familiar with the frustration of our patients’ “outside use” of other health services. Every quarter, we receive a report from the ministry of our rostered patients…

NEW: Weekly Ocean Release Notes

Do you like to stay on top of the changes we’re making to the Ocean Platform and Tablets? Do you love new features? If you’re an Ocean customer, you probably noticed that we are constantly updating our products with new…

The Impatient Patient: An eBook by Dr. John Crosby

Very few people realize that the genesis of the Ocean Platform was actually a series of tools that our co-founder, Dr. Doug Kavanagh built when he was in medical school, to help clinicians save time and still provide excellent patient care.…

Increasing Cancer Screening and Preventive Care Bonuses

Keeping patients up-to-date with screening tests is an important part of my job as a family physician. The most common evidence-based screening interventions in primary care, from mammograms and pap tests to colonoscopies, are effective for lowering cancer mortality. As a…

Ocean and the Non-Annual, Non-Physical Exam

The traditional “annual physical” is controversial these days. Recent studies have shown that people that come in for their physical don’t seem to be any healthier than those who do not. Many experts believe this is due to the excessive…

New Ocean Forms – June 2015

Are you wondering what’s new in Ocean? Our library of tools is continually growing, and now includes over 400 globally available forms, plus an additional 800+ forms in our shared library. To keep you up to date on the most…

NEWS: CognisantMD Launches Ocean eRequests

Online Patient Self-Service Connects People to their Health Record Patients can now complete secure forms for new patient intake, prescription renewals, appointment requests and more from a clinician’s website Monday, June 1, 2015 – Toronto, ON – Today at the 2015…

NEWS: CognisantMD Receives TELUS Product Achievement Award

We’re thrilled to share that we were recently honoured with the Outstanding Product Achievement Award recognizing M-Health Innovation Excellence in Canada’s Health Care Sector. The award, which was presented at the CATAAlliance‘s Annual Innovation Awards Gala Dinner, was created to…

Specialist Focus: Helpful Tools for OB/GYNs

The Ocean platform can be particularly useful for specialists who frequently see new patients. In this post, we thought we would share some of the most useful tools in Ocean for specialists in obstetrics and gynecology. This includes everything from…

Get Your TELUS Tips eBook

Some of the most powerful, time-saving features in PS Suite are left untouched by physicians and clinicians that use the EMR everyday. In this quick guide, we share 10 helpful tips (plus a bonus tip) to help you use PS…

PSS Tip #8: Track email consent in the patient record

Although email is very convenient for clinicians and patients, it remains an insecure medium due to its lack of encryption. The College and CMPA recommend that physicians provide adequate informed consent for patients before we exchange any health information via…

Automatic Vaccination Reminders in the Waiting Room

Family doctors: do you sometimes plan to ask whether a patient would like a flu shot, only to become distracted by all of the other issues during the visit? It can be embarrassing to follow-up when this happens, especially when…

Advance Care Planning in Primary Care: A Patient Toolkit

Josie Xu is a medical student who has been working with Dr. Doug Kavanagh to create a patient education and information documentation tool on Ocean for Advance Care Planning. The tool is comprised of four patient questionnaires that are designed to…

PSS Tip #7: Store and access patient handouts in PS Suite

Importing handouts into PS Suite is an easy way to keep useful handouts easily accessible. By using links from the toolbar, you can easily set up bookmarks 
that link to your own files and 
web-based resources. Getting Started: Importing handouts…

Creating & Sharing Clinical Content is Easier Than Ever

The eForm editor in the Ocean portal makes it easy to create new forms or edit duplicate forms from other Ocean users. Click to open larger image. Most healthcare workers are eager to share best practices with their colleagues; yet…

NEWS: Ocean Updates Over 100,000 Canadian Patient Records

Mobile Tablets in Waiting Rooms and Exam Rooms Transform Patient – Physician Communication CognisantMD co-founders, Dr. Doug Kavanagh (left) and Jeff Kavanagh (shown in Toronto in this recent photo), display their OceanWave tablet, which allows patients to submit information to…

Clinical Library Updates – September 2014

Our library of tools is continually growing. To keep you up to date on the most recent updates, we’ve compiled a list of a few of the questionnaires, forms, calculators and other tools that were added or updated over the…

Making the ODSP Health Status Report Faster, More Accurate

If you’ve ever filled out the yellow Ontario Disability Support Program (ODSP) disability determination package, you know how long and tedious of a process it can be. Completing the forms requires a huge amount of current information about the patient.…

Free Patient Poverty Screening & Social Assistance Tool

Poverty in Canada is a major health concern. Beyond the inequality and social disparity, it is now viewed by the medical community as an illness in and of itself, with an independent harm to health comparable to high blood pressure…

Ebola Screening Now Available in Ocean

The Ebola pandemic has created a sense of urgency and concern far beyond the borders of the African countries that are currently affected. Although the risk of the disease spreading in Canada remains very low, there is a clear understanding…

Join us at OntarioMD’s Every Step Conference

We are really excited to be participating in OntarioMD’s EMR: Every Step Conference and Vendor showcase on Thursday, September 11. This is the first time that OntarioMD has invited non-EMR vendors to participate, and it represents an exciting shift in…

PSS Tip #6: Provide patients with report cards and action plans

Written action plans and report cards can serve as a valuable and time-saving communication tool for your patients. Keeping action plans and report cards easily accessible from your EMR is a great way to ensure you provide these valuable resources…

NEWS: Free Toolkit Helps Physicians Safely Prescribe Opioids

Opioid Management Toolkit includes patient questionnaires, calculators, and contracts to help physicians assess, track and monitor opioid use July 30, 2014 – Toronto, ON – Opioid addiction in Canada has grown starkly over the past two decades, becoming a widespread…

Library Round-up: Mental Health Screening Tools

There is a growing body of evidence that by supplementing in-person clinical interviews with tablet-based screening, physicians can gather more open and honest responses from patients. In cases of mental health screening, this difference is particularly pronounced. With this in…

PSS Tip #4: Track patient health over time with flowsheets

Similar to lab tables, TELUS PS Suite Flowsheets are valuable tools to help you track various patient values over time. However, unlike lab tables, Flowsheets allow you to track any patient criteria including weight and blood pressure. They are particularly…

Automated, paperless email consent from your patients

Just click on this link to ensure you continue to receive email from us! If you’re tired of being asked for email consent, you are not alone. With the introduction of CASL (Canada’s Anti-Spam Legislation) on July 1, 2014, virtually…

PSS Tip #3: Install decision support tools and calculators

CognisantMD’s free clinical resource library has a number of TELUS PS Suite custom forms based on clinical guidelines to help you with point-of-care decision support and chronic disease management. These tools can support clinical decision making by offering risk and…

Clinical Library Updates – June 2014

Our library of tools is continually growing. To keep you up to date on the most recent updates, we’ve compiled a list of some of the questionnaires, forms, calculators and other tools that were added or updated over the past…

News: CognisantMD Now Stores All Data in Canada

UPDATE (as of February 2018):As of February 2018, our failover disaster recovery facility has relocated to Montreal. Prior to this, the facility was located in Vancouver. Click MeAllowing patients to share personal data electronically opens up a range of possibilities to improve care, find efficiencies…

PSS Tip #2: Use Smart Reminders for Preventive Management

Smart Reminders help you to provide better patient care by automatically alerting you when your patient may be due for tests or other procedures, right in the patient chart. Reminders can be configured to trigger for all patients meeting a…

Featured Ocean Forms of the Week: Well-Baby Screens

Of our most-used patient questionnaires, Well-Baby Screens consistently land at the top of the list. This is not surprising, particularly with the enhanced 18-month well baby visit now recommending universal screening to determine whether a child is meeting important developmental…

PSS Tip #1: Add a PS Suite Toolbar with your most-used links

A toolbar with commonly used links can save you time in TELUS PS Suite and make routine tasks easier. You can make toolbars even more useful by adding custom links to things like your favourite medical reference platform. Getting Started:…

Welcome to the CognisantMD Blog!

As we launch the CognisantMD blog, we’re excited to have this place where we can share all the interesting things we’re working on here for our users, researchers, industry partners and fellow clinicians. But more importantly, we’re looking forward to…
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