Posts by Melissa Lee

Ocean Tips: Best Practices for Effective Messages & Reminders

A well-written message sent to a patient can greatly reduce the likelihood of them needing to phone in and ask about appointment details, lab results, or other information relevant to their health care visits. On the other hand, a poorly-crafted…

Start Sending Mental Health eReferrals to BounceBack

Did you know you can use Ocean to send eReferrals to BounceBack? We are pleased to share that Ontario-based healthcare providers can now electronically refer patients seeking mental health support to BounceBack using the Ocean eReferral Network. BounceBack provides a free,…

Meet the New Members of the Ocean Team!

We’re excited to introduce six of the latest additions to our CognisantMD team. From Product Management to Development, these team members are helping us to grow and continually improve the Ocean Platform to meet the growing demand for digital health…

Using Ocean for COVID-19 Coronavirus Screening

This blog post is no longer being updated. Please refer to our COVID-19 Screening Tools page for an up-to-date list of tools and resources. View all Ocean COVID-19 Screening ToolsIn light of the recent coronavirus outbreak, many healthcare clinics have…

Ocean Tips: The Basics of Rule Building

Ocean’s Rule functionality automates your form delivery – a particularly helpful feature if you’re a high-volume clinic rotating through different Ocean forms or simply want Ocean to do the work for you. Clinics can use rules with Check-In Kiosks, Patient…

What’s New with Check-In Kiosks

Our check-in kiosks are a vital component for clinics looking to streamline check-in and alleviate waiting room congestion. We’re excited to share some new updates that’ll help clinics operate more smoothly and use their check-in kiosks more efficiently. Walk-In Functionality…
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